App Support

Effective Date: Feb 14, 2026

MVSEP (“we”, “our”, or “us”) provides user support for the MVSEP application through email communication.

1. Contacting Support

If you experience technical issues, account problems, billing questions, or other concerns related to the MVSEP application, please contact us at:

Email: turbo@mvsep.com

2. Response Time

We aim to respond to all support requests within 24–48 hours during business days.

3. Information to Include

To help us resolve your issue more efficiently, please include:

• Device type and operating system version
• App version
• Description of the issue
• Screenshots (if applicable)

4. Updates

We may update this Support page from time to time. Any changes will be reflected with a revised effective date.